Do you want to help your team learn to embrace change at work?


Are you interested in learning how to impact the employee experience?


Do you want to learn how to build your team's trust in you as their leader?

Hi, I'm Jessica Donahue:

I can teach you how to be the kind of leader who does all this and more.

What You'll Learn:

This is what you can expect to learn in each module.


Module 1: The Leader's Role in the Employee Experience

In this module, you will learn what the employee experience is, why it matters, and key considerations for each stage of the employee lifecycle that will lead to an exceptional experience.


Module 2: Communicating Effectively

In this module, you will learn how to master the communication basics for things like weekly one-on-ones, team meetings, and when communicating 'up' to senior leadership. From there, we'll pivot to communicating vision and purpose.


Module 3: Building Trust as a Leader

In this module, you will learn why trust is a prerequisite to true leadership, what the 3 elements of trust are, and how to demonstrate each element daily.


Module 4: Managing Change

In this module, you will learn the psychology behind change, the reasons people tend to resist change, practical tools to plan and communicate change, and so much more.


Module 5: Providing Feedback and Coaching

In this module, you will learn the difference between feedback and coaching, 4 dialogue-starters for more effective feedback sessions, and how to use 7 coaching questions with your team.


Module 6: How to Have Difficult Employee Conversations

In this module, you will learn how to navigate 6 common but difficult employee conversations with ease.


Module 7: Engaging Teams

In this module, you will learn what employee engagement is, why it matters, and 3 research-backed truths about engagement that will change how you lead.


Module 8: Developing Future Leaders

In this module, you will learn the difference between traditional training and experiential learning, a 6-step process for building career development plans, and what your role is in cultivating your organization's next generation of leaders.


Each module includes extras like digital downloads, articles, book recommendations, and reflection questions. Check out the full course curriculum below!

Course Curriculum

  Welcome & Course Introduction
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  Module 1: The Leader's Role in Employee Experience
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  Module 2: Communicating Effectively
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  Module 3: Building Trust as a Leader
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  Module 4: Managing Change
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  Module 5: Providing Feedback and Coaching
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  Module 6: How to Have Difficult Employee Conversations
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  Module 7: Engaging Teams
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  Module 8: Developing Future Leaders
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  Final Thoughts
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days after you enroll

What Students Are Saying:


"Other courses focus only on what leaders should do, but not why or how to do it. This course is different, it's full of actionable insights backed up by data that elevates leadership theory into real-world practice." - Technology Leader

Choose a Pricing Plan:

Enroll Now for Immediate Access to the Full Course!


Jessica Donahue, Adjunct Leadership Consulting

Still Have Questions?

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